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Win 2003 ADS users get locked out

Author
7 Jul 2009 6:37 AM
DD
Hi,
We have a Server 2003 network (2 Domain Controllers, 5 member servers, and
about 100 Windows XP SP3 clients). Off late  we have  noticed that the
random user would get into a lockout problem i.e  all of a sudden their
account gets locked out. However,  they do not get notified for any password
expiration or so.  it happens again. It occurs while they are already logged
ie: the Internet Explorer starts looking for authentication done anything to
lock it out (ie: they haven't put in a bad password three times in
succession). We unlock their account and it workd fine for sometime and
again it might be locked out.



Best Regards,
DD.

Author
7 Jul 2009 6:48 AM
Florian Frommherz [MVP]
Howdie!

DD wrote:
> Hi,
> We have a Server 2003 network (2 Domain Controllers, 5 member servers, and
> about 100 Windows XP SP3 clients). Off late  we have  noticed that the
> random user would get into a lockout problem i.e  all of a sudden their
> account gets locked out. However,  they do not get notified for any password
> expiration or so.  it happens again. It occurs while they are already logged
> ie: the Internet Explorer starts looking for authentication done anything to
> lock it out (ie: they haven't put in a bad password three times in
> succession). We unlock their account and it workd fine for sometime and
> again it might be locked out.

You need to turn on directory services auditing to gather event logs
which information when and where and with which type of logon the lock
out occured. It's hard to tell why lock outs occur without that piece of
information. Reasons could be:
- a malicious user trying to get those passwords
- a service/application that tries to authenticate with an old user password
- the conficker worm on an infected machine/on multiple infected machines
- a scheduled task with an old user password
- ..

Cheers,
Florian
Author
7 Jul 2009 6:50 AM
Meinolf Weber [MVP-DS]
Hello DD,

Check with lockout tools for starting:
http://technet.microsoft.com/en-us/library/cc738772(WS.10).aspx

http://www.microsoft.com/downloads/details.aspx?familyid=7AF2E69C-91F3-4E63-8629-B999ADDE0B9E&displaylang=en

Also check your systems for virus like conficker, which can also result in
lockouts:
http://support.microsoft.com/kb/962007

http://technet.microsoft.com/en-us/security/dd452420.aspx

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.
** Please do NOT email, only reply to Newsgroups
** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm


Show quoteHide quote
> Hi,
> We have a Server 2003 network (2 Domain Controllers, 5 member servers,
> and
> about 100 Windows XP SP3 clients). Off late  we have  noticed that the
> random user would get into a lockout problem i.e  all of a sudden
> their
> account gets locked out. However,  they do not get notified for any
> password
> expiration or so.  it happens again. It occurs while they are already
> logged
> ie: the Internet Explorer starts looking for authentication done
> anything to
> lock it out (ie: they haven't put in a bad password three times in
> succession). We unlock their account and it workd fine for sometime
> and
> again it might be locked out.
> Best Regards,
> DD.
Author
7 Jul 2009 8:40 AM
DD
Hi,
I have checked the event log, it shows as follows of the users whose account
is locked out.
Logon attempt by: MICROSOFT_AUTHENTICATION_PACKAGE_V1_0
Logon account: umesh.desai

Source Workstation: ITL731

Error Code: 0xC0000234


Best Regards,>
DD
Show quoteHide quote
> Check with lockout tools for starting:
> http://technet.microsoft.com/en-us/library/cc738772(WS.10).aspx
>
> http://www.microsoft.com/downloads/details.aspx?familyid=7AF2E69C-91F3-4E63-8629-B999ADDE0B9E&displaylang=en
>
> Also check your systems for virus like conficker, which can also result in
> lockouts:
> http://support.microsoft.com/kb/962007
>
> http://technet.microsoft.com/en-us/security/dd452420.aspx
>
> Best regards
>
> Meinolf Weber
> Disclaimer: This posting is provided "AS IS" with no warranties, and
> confers no rights.
> ** Please do NOT email, only reply to Newsgroups
> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>
>> Hi,
>> We have a Server 2003 network (2 Domain Controllers, 5 member servers,
>> and
>> about 100 Windows XP SP3 clients). Off late  we have  noticed that the
>> random user would get into a lockout problem i.e  all of a sudden
>> their
>> account gets locked out. However,  they do not get notified for any
>> password
>> expiration or so.  it happens again. It occurs while they are already
>> logged
>> ie: the Internet Explorer starts looking for authentication done
>> anything to
>> lock it out (ie: they haven't put in a bad password three times in
>> succession). We unlock their account and it workd fine for sometime
>> and
>> again it might be locked out.
>> Best Regards,
>> DD.
>
>
Author
7 Jul 2009 6:57 AM
Ace Fekay [Microsoft Certified Trainer]
Show quote Hide quote
"DD" <darshan.di***@infrasofttech.com> wrote in message news:O1cBfws$JHA.4692@TK2MSFTNGP02.phx.gbl...
> Hi,
> We have a Server 2003 network (2 Domain Controllers, 5 member servers, and
> about 100 Windows XP SP3 clients). Off late  we have  noticed that the
> random user would get into a lockout problem i.e  all of a sudden their
> account gets locked out. However,  they do not get notified for any password
> expiration or so.  it happens again. It occurs while they are already logged
> ie: the Internet Explorer starts looking for authentication done anything to
> lock it out (ie: they haven't put in a bad password three times in
> succession). We unlock their account and it workd fine for sometime and
> again it might be locked out.
>
>
>
> Best Regards,
> DD.
>
>


Do you have account auditing enabled? If so, you can determine which machine, app/service or IP it is coming from.

Is there a scheduled task running using the account?

How about a service that may be using the account? Dump your service account credentials with the following batch file on the DCs or any other machine that you suspect a service is using the account name in question. Save it as service.bat, or whatever you like to call it, and run it.

---
@echo off
reg query "HKLM\SYSTEM\CurrentControlSet\Services" /s | find /i "objectname" >services.txt
notepad services.txt
exit
---

You can also try the following tools (EventCombMT & LockOutStatus.exe) to help pinpoint it. There's a tool in there called LockoutStatus.exe

Download details: Account Lockout and Management ToolsApr 22, 2003 ... EventCombMT.exe. Gathers specific events from event logs of several different machines to one central location. LockoutStatus.exe. ...
http://www.microsoft.com/downloads/details.aspx?familyid=7AF2E69C-91F3-4E63-8629-B999ADDE0B9E&displaylang=en

How to use the EventCombMT utility to search event logs for ...This article describes how to use the EventCombMT utility (EventCombmt.exe) to search the event logs of multiple computers for account lockouts.
http://support.microsoft.com/kb/824209

EventCombMT.exe - A Good Tool To Collect Event Logs
http://msmvps.com/blogs/nuoyan/archive/2005/11/04/74367.aspx


--
Ace

This posting is provided "AS-IS" with no warranties or guarantees and confers no rights.

Please reply back to the newsgroup/forum to benefit from collaboration among responding engineers, as well as to help others benefit from your resolution.

Ace Fekay, MCT, MCSE 2003 & 2000, MCSA 2003 & 2000, MCSA Messaging
Microsoft Certified Trainer
ace***@mvps.RemoveThisPart.org
http://twitter.com/acefekay

For urgent issues, you may want to contact Microsoft PSS directly. Please check http://support.microsoft.com for regional support phone numbers.
Author
7 Jul 2009 7:48 AM
Mark D. MacLachlan
I've often seen this happen when a user is logged on to a computer or
terminal session somewhere and forget they are logged in.  They later
change their password and the old session occasionally tries to
authenticate with the old credentials and it causes the lockout status.
Author
7 Jul 2009 8:45 AM
DD
Hi,
I have enabled the directory service access but it do not show any logs.

est Regards,
DD
"
Show quoteHide quote
news:eXdNfdt$JHA.4432@TK2MSFTNGP05.phx.gbl...
> I've often seen this happen when a user is logged on to a computer or
> terminal session somewhere and forget they are logged in.  They later
> change their password and the old session occasionally tries to
> authenticate with the old credentials and it causes the lockout status.
Author
7 Jul 2009 3:17 PM
Ace Fekay [Microsoft Certified Trainer]
"DD" <darshan.di***@infrasofttech.com> wrote in message news:Ot1lG4t$JHA.4984@TK2MSFTNGP05.phx.gbl...
> Hi,
> I have enabled the directory service access but it do not show any logs.

Did you enable Account Logon attempts? They will show up in the security logs.

Ace
Author
7 Jul 2009 12:15 PM
Paul Bergson [MVP-DS]
I have a little tutorial on how to trouble shoot lock out problems at:

http://www.pbbergs.com/windows/articles.htm

--
Paul Bergson
MVP - Directory Services
MCTS, MCT, MCSE, MCSA, Security+, BS CSci
2008, 2003, 2000 (Early Achiever), NT4
Microsoft's Thrive IT Pro of the Month - June 2009

http://www.pbbergs.com

Please no e-mails, any questions should be posted in the NewsGroup This
posting is provided "AS IS" with no warranties, and confers no rights.

Show quoteHide quote
"DD" <darshan.di***@infrasofttech.com> wrote in message
news:O1cBfws$JHA.4692@TK2MSFTNGP02.phx.gbl...
> Hi,
> We have a Server 2003 network (2 Domain Controllers, 5 member servers, and
> about 100 Windows XP SP3 clients). Off late  we have  noticed that the
> random user would get into a lockout problem i.e  all of a sudden their
> account gets locked out. However,  they do not get notified for any
> password expiration or so.  it happens again. It occurs while they are
> already logged ie: the Internet Explorer starts looking for authentication
> done anything to lock it out (ie: they haven't put in a bad password three
> times in succession). We unlock their account and it workd fine for
> sometime and again it might be locked out.
>
>
>
> Best Regards,
> DD.
>
Author
7 Jul 2009 3:24 PM
Ace Fekay [Microsoft Certified Trainer]
"Paul Bergson [MVP-DS]" <pbbergs@no_spammsn.com> wrote in message news:%237%23RyHx$JHA.5092@TK2MSFTNGP03.phx.gbl...
>I have a little tutorial on how to trouble shoot lock out problems at:
>
> http://www.pbbergs.com/windows/articles.htm
>

That's a good suggestion in your blog about using Netlogon debug flag!

Ace