Which is the best way to provide remote support and desktop viewing (from
WAN) for multiple computers on a Domain?


Thanks

We are a big enterprise and we use NetMeeting and it is very efficient

Isaac

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ghurty <ghu***@discussions.microsoft.com>, posted the following:
Besides Isaac's suggestion for NetMeeting which is free, there are other
tools (but with costs involved) such as techinline.com, teamviewer.com,
logmein.com, etc. I use Teamviewer and Techinline's tools. These tools of
course, require a user to run the client side piece, provide you with an ID#
and when you connect, they provide you the password. They work through
firewalls and proxies, too. The password changes for each session, so it is
secure and only good for each session to prevent connecting back in without
the user's permissions.

Remote Desktop and Remote Assistance work pretty well.
You can use GPO to enable the helpdesk to Offer remote assistance without
waiting for an invitation.
With VNC you can connect to a user session when they are not there, but only
if the screensaver has not kicked in.
Anthony
http://www.airdesk.com


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After 2000 to 2003 upgrade sysvol is not accessable
What am I missing?
Manually removing cert server from AD
DNS/DHCP problem while migrating computers using ADMT
Group Domain Admins cannot be found
Validation for 2000 to 2003 upgrade
Way to set using Active Directory, which ports for remote desktop?
Logon issue in a 2 domain trust - Win 2003
DC fails when isolated from network
GPO Version mismatch in Sysvol