OWA only showing unread messages

9 Mar 2006 4:00 PM

NancyHalcyon

I have one user account that when in Outlook Web Access the inbox only shows
unread messages. Once the message has been read OWA no longer shows it in the
inbox (or anywhere else). If I bring up that account in Outlook the messages
are in the inbox as read. There must be a setting somewhere that controls
this but I sure don't see it.

Any advice would be much appreciated.
Cheers...N

9 Mar 2006 4:17 PM

chriss3 [MVP]

Hello,
For best assistance and support, Please post this question to the exchange
newsgroup since this is a exchange related question.

Thanks.

--
Regards
Christoffer Andersson
Microsoft MVP - Directory Services
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"NancyHalcyon" <NancyHalc***@discussions.microsoft.com> skrev i meddelandet
news:7693519A-909F-4ECF-974D-3D40D096EA7D@microsoft.com...
> I have one user account that when in Outlook Web Access the inbox only
shows
> unread messages. Once the message has been read OWA no longer shows it in
the
> inbox (or anywhere else). If I bring up that account in Outlook the
messages
> are in the inbox as read. There must be a setting somewhere that controls
> this but I sure don't see it.
>
> Any advice would be much appreciated.
> Cheers...N

9 Mar 2006 4:27 PM

Jason Meyer

NancyHalcyon wrote:

> I have one user account that when in Outlook Web Access the inbox only shows
> unread messages. Once the message has been read OWA no longer shows it in the
> inbox (or anywhere else). If I bring up that account in Outlook the messages
> are in the inbox as read. There must be a setting somewhere that controls
> this but I sure don't see it.
>
> Any advice would be much appreciated.
> Cheers...N

in OWA, there is a view drop down near the top of the page. Set to
Messages, not Unread Messages.

Jason

9 Mar 2006 6:00 PM

NancyHalcyon

Jason that was it! Thank you a million. (Image of me smacking my forehead
with palm of my hand). I knew it would be something obvious. Thanks again.

And sorry about posting to the wrong newsgroup. I'll do better next time.
Cheers...N

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"Jason Meyer" wrote:

> NancyHalcyon wrote:
> > I have one user account that when in Outlook Web Access the inbox only shows
> > unread messages. Once the message has been read OWA no longer shows it in the
> > inbox (or anywhere else). If I bring up that account in Outlook the messages
> > are in the inbox as read. There must be a setting somewhere that controls
> > this but I sure don't see it.
> >
> > Any advice would be much appreciated.
> > Cheers...N
> in OWA, there is a view drop down near the top of the page. Set to
> Messages, not Unread Messages.
>
> Jason
>